Reasons Why | Sueños Tulum
ECO MAYAN RESORT
 

1. Home Away from Home 

Sueños Tulum is a boutique hotel with only 15 cross-ventilated suites across six buildings, each on their own independent floor * The maximum number of guests is 30 people. 


2. Privacy

No public beach club or access. Installations and restaurants available only to Sueños Tulum guests

3. Full COVID - 19 Quarantine Period Accomplished 

We remained closed during the quarantine to give you peace of mind 

4. Cleaning Control and Implemented actions 

The following preventative measures have been introduced: 
 

  • Meticulous Cleaning and Hygiene - constant monitoring of implemented protocols to guarantee health standards throughout all suites, common areas and regular contact surfaces.
     

  • Sanitation Stations - available throughout all key areas around the hotel.
     

  • Complete Vapor Disinfection of mattresses and pillows.
     

  • Air Conditioning Equipment Disinfection
     

  • Room Rotation - disinfected suites will sit empty for 2-3 days before the next guests' arrival
     

  • Remote Check-in and Check-out - online registration and payment procedures.

  • Healthy Distancing between private beach beds, open-air bar, dining areas and yoga studio.
     

  • Sanitation Stations - available throughout all key areas around the hotel.

  • Medical Check-ins - employee temperatures took daily and on-call doctor available.
     

  • Ongoing Training In addition to training on cleaning service and hygiene protocols, our collaborators are also receiving improved training on updated information.
     

  • Real-time Information - The Sueños Tulum team is informed 24/7 to support our and coordinate with local and regional authorities 
     

  • Contactless Experience Virtual concierge under request available around the clock during your stay.
     

  • Beach Beds and Dining Tables - will be designated to guests during the length of their stay 

     

5. Special Promos and Upgrades, Including Flexibility with our Cancellation Policy, Either if you are an ex guest or a new visitor, we guarantee preferential rates for all.

 

Sueños Tulum is committed to ensuring the health and safety of our guests and collaborators. We are constantly updated with local, regional and global authorities (WHO) implementing any necessary guidelines or protocols on a regular basis. 

Reasons Why to choose Sueños Tulum? 

Sueños Tulum - Eco Mayan Resort

Carretera Tulum - Boca Paila, Zona Hotelera Tulum Km 8.5, Tulum, Quintana Roo Mexico 77780 Tel: (+52) 984 119 3484 Cel: (+52) 984 745 0183 Cel: (+52) 984 115 4338

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