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Home Away from Home 

Sueños Tulum is a boutique hotel with only 15 cross-ventilated suites across six buildings, each on their own independent floor
* The maximum number of guests is 30 people. 

Privacy

No public beach club or access. Installations and restaurant available only to Sueños Tulum guests.

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Cleaning Control and Implemented Actions 

The following preventative measures have been introduced: 
 

• Meticulous Cleaning and Hygiene - Constant monitoring of implemented protocols to guarantee health standards throughout all suites, common areas and regular contact surfaces.
   

• Sanitation Stations - Available throughout all key areas around the hotel.
   

• Complete Vapor Disinfection - Mattresses and pillows.
   

• Air Conditioning Equipment Disinfection

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• Remote Check-in and Check-out - Online pre-registration and payment procedures.

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• Healthy Distancing - Between private beach beds, open-air bar, dining areas and yoga studio

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• Medical Check-ins - Employee temperatures took daily and on-call doctor available.
   

• Ongoing Training - In addition to training on cleaning service and hygiene protocols, our collaborators are constantly receiving improved training on updated information.
   

• Real-time Information - The Sueños Tulum team is informed 24/7 to support and coordinate with local and regional authorities 
   

• Contactless Experience - Virtual concierge under request available around the clock during your stay.

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Best Rates Available - Including Flexibility with our Cancellation Policy; either if you are an ex guest or a new visitor, we guarantee preferential rates for booking direct on our site.

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Sueños Tulum is committed to ensuring the health and safety of our guests and collaborators. We are constantly updated with local, regional and global authorities (WHO) implementing any necessary guidelines or protocols on a regular basis. 

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